About me
Hi - I'm Lucy - a freelance project, programme and business operations specialist based in York, North Yorkshire.
With a broad range of experience spanning over twenty years in the not-for-profit and third sectors, I consider myself to be a professional jack of all trades. Having delivered several multi-million-pound government funded initiatives that promote real-life impact, I am skilled at getting to the bottom of what needs to be done and implementing systems, activities and initiatives to achieve success.
I team efficiency and organisation with a friendly and optimistic personality to, quite simply, get things done! I am passionate about developing people and communities with a socially responsible and sustainable ethos, be it through charitable organisations, mission driven companies or small businesses doing great things.
In my spare time I put my skills to the test by completing various home renovation projects - most recently erecting a shed, building a timber-frame stud wall, and tentatively tiling my kitchen. Like I say, I'm a jack of all trades!
Find out more about how we can work together to achieve your goals below.
My expertise
From project and event management to optimised business solutions; I deliver strategic clarity and operational excellence.
Project management
Taking ownership of the full project lifecycle, I manage the end-to-end delivery of projects and programmes of all sizes, ensuring they come in on time and within budget, and that outcomes and deliverables are exceeded.
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Project management from inception to evaluation
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Financial oversight and accountability
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Scheduling, milestone tracking and resource coordination
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Programme design and implementation
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Process improvement and streamlining
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Stakeholder management and engagement
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Reporting, monitoring and evaluation
What I do...
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Project management from inception to evaluation
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Financial oversight and accountability
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Scheduling, milestone tracking and resource coordination
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Programme design and implementation
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Process improvement and streamlining
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Stakeholder management and engagement
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Reporting, monitoring and evaluation
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Research grant management
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Course development
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Bid writing
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Systems implementation
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Funding programme management
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Developing networks of best practice
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Office moves and logistical solutions
My areas of expertise...
What I do...
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Event management from inception to evaluation
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Logistics and operational delivery
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Venue and supplier management
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Budget oversight and management
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On-sight delivery and coordination
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Post-event wrap-up and evaluation
My areas of expertise...
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Conferences
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Team events and away days
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Management board and committee meetings
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Workshops and seminars
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Community building activities (fairs, trails, family fun days)
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Live music nights
What I do...
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Systems and process implementation and improvement
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Workflows and automated functions
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Standard operating procedures, manuals and handbooks
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Onboarding and personnel management
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Financial forecasting and efficiency
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Data visibility and insights
My areas of expertise...
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Supporting small to medium enterprises to flourish
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Digital systems implementation - CRMs, MI dashboards, file storage solutions
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Website backend management and optimisation
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Client liaison and relationship management
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Communications and marketing strategies
What my clients say...
The final presentation looked great and far better than I could have done! I'm delighted that the presentation was well received and created good discussion amongst the panel members. Well done and thank you!
Research Centre Director, Higher Education Institute
Lucy is one of those rare people who combines genuine expertise with real warmth, and working with her is an absolute pleasure. She is exceptionally knowledgeable and deeply passionate about her work. She stays calm under pressure, manages complex programmes with confidence, and never lets challenging circumstances affect the quality of what she delivers.
What sets Lucy apart is her ability to adapt quickly to new contexts. She gets up to speed without slowing anything down, and she brings a perspective that is fresh and constructively challenging, always looking to deliver better outcomes. She gives you complete confidence that whatever she has taken on will be delivered, on track, on time and on budget. She goes above and beyond to ensure that it always is.
Chief Executive, Independent Consultancy Company